Do you have a question about i-Shock? These are the most commonly asked questions from our customers.

We don't have any expensive shops to rent. We sell our jewellery online only. This means we have very low overheads. The happy result of this is that we can sell our silver jewellery at discount prices. We could keep the prices high and make more money (and spend it on silver jewellery for ourselves!) but we prefer to pass the savings onto our customers so that they keep coming back to us.

Yes absolutely! All our silver jewellery is made from 925 sterling silver. This is exactly the same silver that you will find in any jewellers. 925 sterling silver is the standard for all silver jewellery.

Yes! We buy all our silver jewellery from some of the largest suppliers of silver jewellery in the UK. These companies also supply silver jewellery to some of the largest retail jewellery outlets and chains operating on the High Street. The reason our prices are so different is that we don't have the overheads of the High Street jewellers and can pass the savings onto you!

It's gorgeous! This is the same silver jewellery that is sold in High Street jewellers all over the UK. It really is beautifully made which is why we at i-Shock are so enthusiastic about what we sell :o)

Sorry, but we don't. Everyone at i-Shock is passionate about silver jewellery and want to sell jewellery that we can be really enthusiastic about because we think that our customers benefit from this. We don't have any plans to sell gold jewellery.

Don't worry! Just send it back to us unworn and in the original condition and we will immediately refund you. All our silver jewellery is covered by our brilliant i-Shock guarantee so you can shop with confidence!

No problem! We are happy to answer any questions you may have. Simple email us using the contact i-Shock page and we will have an answer to you within 24 hours!