Despatch

We pride ourselves on our outstanding level of service. We hold stock of all items and typically despatch all orders placed before 11am the very same day. Orders are shipped using First Class Royal Mail.

Delivery

The vast majority of our UK orders arrive the next working day after we despatch. However please allow up to 7 days from time of despatch for delivery for UK addresses.

For international orders such as USA please allow up to 14 days.

Returns

We want you to be happy with your jewellery and offer a full no-quibble returns guarantee. If you are unhappy with your purchase for any reason you may return it to us within 30 days of receipt for a refund of the price paid for the item.

Before returning any item, please contact us using the website or email for a returns tracking number. When returning items you are responsible for ensuring that the item is well packed and for the cost of the postage. For your own security all returns should be sent to us using Signed-For Delivery.

Our office address for returns is:

Gorrod Media
72 Field House Gardens
Diss
Norfolk
IP22 4PH
United Kingdom